Please remember that although we try to help all who contact us there may be some issues that we cannot help with.
JUST TALK LAW website and Legal Group ("JTL", "we", "us") firmly respect the privacy and rights of all individuals and businesses we deal with.
This privacy notice documents how we collect and process personal information from visitors to our website and individuals and businesses we deal with when operating and providing services.
This notice should be read in conjunction with our website and we will naturally update this notice from time to time. You are therefore encouraged to review the notice whenever you visit our website and/or before providing us with personal data, to ensure you have access to the most up to date information at that time.
For the purposes of the Data Protection Act 1998 (DPA) and General Data Protection Regulations (GDPR) the Data Controller in respect of any personal data controlled by the JUST TALK LAW website and Legal Group NW.
This link will enable you to access the SRA Code of Conduct by which the firm and its employees have to abide.
Please Note: The JUST TALK LAW website and Legal Group NW accept no responsibility for the advice or guidance provided by the solicitors or legal professionals referred by the JUST TALK LAW website or Legal Group NW. All Solicitors and legal professionals referred act independently of the JUST TALK LAW website and the company (Legal Group NW) that operates the website. The qualifications of all referred solicitors and law firms can be accessed at https://www.lawsociety.org.uk
If you have a complaint please contact us at the numbers or email provided below.
Our contact information:
Telephone: 0800 678 5079
First things first, what is personal data and what information do we collect?
For the purposes of this policy, personal data is effectively information about individuals which, alone, or in conjunction with other information held by us, is capable of identifying them.
The DPA and GDPR regulate our use of your personal data.
In dealing with clients, other legal professionals and other parties in the course of our business, we most commonly obtain personal data consisting of names, physical and electronic addresses and telephone numbers.
How do we collect personal data?
We may obtain personal data from you when you visit our offices, contact us by telephone, email, via our website or any other form of communication. This includes personal data you provide to us when:
Contacting us with a question or enquiry.
Dealing with us in order to receive advice or services for you, your business or a third party.
Contacting us either directly or indirectly (via a third party authorised to act on your behalf) regarding employment opportunities or vacancies.
Registering for newsletters or legal updates.
Attending events or providing a member of our team with business cards or contact details.
Contacting us in the unlikely event of a complaint.
Any other purpose related to the provision of services, advice or employment.
We can use any personal data we obtain for a number of purposes, as set out below. However, we will not purposefully retain personal data for longer than is necessary for the purpose(s) for which it was intended.
How do we use Personal Data?
To provide you, your organisation and/or our clients with information or services and to improve and tailor the way we provide services. We will keep such data until such time as you tell us to remove your data from our records for these purposes or until we have reason to believe that you may no longer have any interest or need for this information or our services.
To perform a contract and/or service about whom we hold data for as long as is necessary to complete the contract and/or service and then; for as long as is required for legal & compliance purposes.
To protect & pursue JUST TALK LAW Legal Group NW legitimate interests, those of our clients, courts or others as appropriate after taking into account the legitimate interests of the person on whom data is held.
To comply with legal and regulatory requirements.
To promote the services we provide & obtain new business until such time as we receive a request to remove data for these purposes or until such time as we deem there is no ongoing interest or merit in doing so.
To facilitate payment and reconciliation of invoices for accounting purposes.
To offer opportunities to attend events and provide legal updates.
To promote access to justice.
To facilitate recruitment processes.
In any other way we consider necessary & appropriate in order to conduct our business as a legal services provider including fulfilling our professional, regulatory & legal obligations to our clients, the courts and/or others with a legitimate interest. We will keep such data for as long as we need to in order to achieve this but for no longer than is necessary.
Your privacy is of paramount importance and with strict exceptions, including satisfying any overriding legal or regulatory requirements, your personal data will not be provided to any third party without your consent.
We will not release your personal information to any outside business or individual for mailing or marketing purposes.
Rights relating to personal data
You have various rights relating to the personal data we process including:
To prevent us using data for direct marketing purposes
To have inaccurate data corrected and/or deleted
To be informed & access a copy of the information held
To object to automated decision making and profiling processes
To transfer personal data
If you would like a copy of some or all of your personal information, please email or write to us at the above address. We will respond to a request within one month of receipt but reserve the right to extend this time frame by a further two months in complex or exceptional cases. Equally, whilst we will not generally charge for providing information, we reserve the right to charge a reasonable fee for the provision of information in exceptional circumstances, as appropriate.
Please contact us at our postal address or by email marked for the attention of the Compliance Officer if you have any concerns, requests or questions relating to personal data.
Privacy information relating specifically to our website
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report on aggregate visitor information.
Our website uses a variety of cookies, which are listed in the table below. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a better experience when you browse our website, and also allows us to improve our site. The cookies we use are "analytical"; cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. Our cookies are not used to collect personally identifiable information about you.
We list below the cookies we use on our website, and provide a brief explanation of what those cookies do.
Most web browsers allow some control of most cookies through the browser settings. For more information on this, and more information about cookies in general, you may wish to visit www.aboutcookies.org. For information about how to delete cookies from your mobile phone you will need to refer to your handset manual. The cookies we use are as follows:
Privacy and Security
We are unable to guarantee that any email sent from you to us will be received by us or that its contents are or will remain secure during or following transmission. Likewise we cannot guarantee that emails sent by us to you are secure. If you have any concerns about the security of email transmissions to or from us, you may wish to telephone or write to us instead.
Third Party Content
Our website may contain links to external websites or comments that are created by third parties that are not under our control. As such we make no warranties or representations whatsoever about any third party content which you may access via our website.
External websites and user comments are in no way approved, endorsed or verified by us and you agree that we shall not be responsible or in any way liable for the content, accuracy, compliance with relevant laws or accessibility of any information, data, or statements or for the quality of any products or services referenced in user comments or available on external websites. If you choose to access third party content that is not created by us, you do so at your own risk. In addition you acknowledge that accessing any such third party content may be subject to your acceptance of additional terms and conditions of the creator.
The forum and your questions. JTL ( JUST TALK LAW ) LEGAL GROUP NW
THE VIEWS EXPRESSED ON THIS AND OTHER FORUM PAGES WERE NOT REVIEWED BY THE EDITORIAL STAFF OR SOLICITORS AT justtalklaw.com or solicitorsreview.com and are provided AS IS. The Free Advice Forums are intended to enable consumers to benefit from the experience of other consumers who have faced similar legal issues MEMBER SOLICITORS OR BARRISTERS ARE FREE TO PARTAKE IN DISCUSSIONS. JTL does NOT vouch for or warrant the accuracy, completeness or usefulness of any posting on the Forums or the identity or qualifications of any person asking questions or responding on the Forums. Use of the Forums is subject to our Disclaimer and our Terms and Conditions of use which prohibit advertisements, solicitations or other commercial messages, or false, defamatory, abusive, vulgar, or harassing messages, and subject violators to a fee for each improper posting. All postings reflect the views of the author but become the property of JTL LEGAL GROUP NW. Information on JTL or a Forum is never a substitute for personal advice from an SOLICITOR OR BARRISTER registered by the SRA in your jurisdiction you have retained to represent you. To locate an a qualified member solicitor email us at or call us on 0800 678 5079 Mon-Fri 9-5pm.
JUST TALK LAW are committed to ensuring that disability should not be a barrier to seeking quality legal advice. This website is intended to be as accessible as possible with the Equality Act 2010 and W3C Web Accessibility Initiative kept in mind during its design and subsequent updates.
If you have any difficulty using our website please contact us via or 0800 678 5079 and we will assist in ensuring information is made fully accessible to you.